Managed Services
Have you been searching for the ultimate solution to your company's IT needs? Look no further than industry-leading Managed Services from HillSouth, delivered as a set of straightforward packages: Complete, IT Boost, and Extra Eyes.
Our outsourced Managed Services offering is flat fee and all-inclusive. We handle everything that an internal IT department would handle, but better and cheaper. It is our highest level of support and overwhelmingly our most popular service.
Our Managed Services plan includes the following:
- Unlimited helpdesk support.
- Responsive, friendly, and local consultants.
- A small, dedicated team supporting your business.
- On-site support when needed.
- Ability to provide "remote control" support no matter where you are.
- Depth of expertise.
- PCI-compliant anti-virus solution.
- Verification and deployment of Microsoft patches.
- Quarterly "tune-up" maintenance performed in the background.
- Monthly reporting.
- Advanced software agent-based monitoring system.
- Proactive response to hardware/software issues -- prevents downtime.
- Oversight of data backups and cloud/onsite backups of your data.
- Comprehensive IT documentation.
- Asset management and inventory.
