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HillSouth
1504 Heritage Lane
Florence, SC 29505
843.292.9070
888.256.4048
 

solutions from the technology integrators

 

 

 

The Problem

You’ve added more telephone operators to manage the rising call volume, but now overhead costs are out of hand. You need to concentrate staff during peak call cycles and limit it during others, but your phone system lacks the intelligence and advanced capabilities to help you make the right staffing decisions.

The Solution
 3Com® networked telephony solutions give you what others don’t—like free, built-in, advanced reporting and monitoring, to help your business thrive.

3Com® NBX® 100 Communications System
gives you feature-rich telephony services for up to 200 users.

3Com® SuperStack® 3 NBX® Networked Telephony Solution
delivers a robust feature set for up to 600 users at a fraction of the cost of high-end systems.

The Benefits
Now your communications operation runs at peak efficiency for considerably less money than it did before. With call detail reporting (CDR) and other advanced capabilities you can easily track use patterns, identify bottlenecks, and manage call flow. You know the state of your communications at all times. Now you’re in control.

Introduction To Networked Telephony

 
Product Specifications
  • System capacity: Supports up to 200 devices (lines and stations), including up to a maximum of 100 CO lines; 200 voice mailboxes, 150 phantom mailboxes, 12 voice mail/automated attendant ports, and 80 hours storage
  • PSTN gateway options: Loop-start analog, T1/PRI, E1/PRI, ISDN BRI-ST
  • WAN port connections: Via external router with IP-ToS support
  • LAN port connections: one 10 Mbps MDI (RJ-45) and one BNC Coax Connector on the call processor
  • Analog phone devices: Supports 2500 series–compatible analog devices, including cordless phones, fax machines, night bells, and door ringers
  • Network standards: 100BASE-T, 10BASE-T, 802.1p/Q, 802.2, 802.3, IP, IP-ToS, IGMP
  • Application standards: TAPI 2.1, TAPI/WAV, IMAP4, HTTP, H.323
  • Diagnostic port connections: 1 Serial Port
  • Management: Built-in 3Com NetSet™ browser-based administration utility; supported by 3Com Network Supervisor 3.0
  • Languages/dialects: Chinese (Cantonese), Chinese (Mandarin), English (Australian), English (UK), English (US), French (Parisian), German, Italian, Spanish (Castilian), Spanish (Mexican)
  • System Requirements
  • Ethernet LAN
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